Set Up Your Account and Save Your Login Details
Open the link below to go to the VPNOQ user dashboard. You can set up an account with a username and password—no email required. Follow the on-screen instructions and, after submitting your details, sign in or open Account Overview as prompted. Your username identifies your account, and your password lets you sign in. These are separate from the subscription link you’ll use later in your client, so store them separately.
We recommend saving your username, password, and this site’s address in a trusted password manager. Don’t reuse a password from another site or share your login details with anyone. If the page says your username is unavailable, adjust it as instructed and try again. If you already have an account, use the login link in the navigation instead of setting up another one.
Once you’re in the dashboard, first check that you’re signed in to the account you intend to use. You can then view your account overview, plan, and client downloads. If no subscription is available yet, choose a plan first. Don’t paste the marketing site’s address into a client: use the marketing pages for information and the user dashboard to check your plan and get your subscription.
To set up VPNOQ on another device, sign in to the same account to get your subscription. VPNOQ has no limit on the number of devices connected at the same time, but keep your password and subscription link secure. If you’ve forgotten your login details or see an account alert, first check the account and login help in Support. Don’t repeatedly submit the same information on this page.
Choose a Plan and Complete Payment
After setting up your account, open the Plans section in the user dashboard. First, choose a billing option based on how often you use the service. If you regularly visit international sites, use AI tools, or stream video, compare monthly plans. If you use the service occasionally and want to save your data for later, consider a data package. The difference is how data is renewed or used—not a different client or setup process.
Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the day you activate your plan, so check the reset time shown in the dashboard rather than assuming it resets on the first of the month. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Upgrade from the dashboard and check the confirmation page before proceeding.
Data packages are ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB. They last until the data is used and never expire. Before choosing one, consider what you mainly do online: browsing text uses less data than hours of video, and downloads count toward your usage too. You don’t need to choose the largest package by default; pick a billing option that fits your habits.
Open the plan you want and check its name, price, data allowance, and billing method. Then create an order and pay as prompted in the dashboard. Payment methods include Alipay, WeChat Pay, and USDT. Use the payment details shown on the current order page, not information saved from another page. After paying, return to the dashboard and check the order and plan status. Once the plan is active, continue to get your subscription.
If you’ve paid but the plan status hasn’t updated, refresh the order or account overview and make sure the payment is linked to the correct account. If the issue persists, report it through the dashboard’s ticket system, including the order status and the page showing the error. VPNOQ offers 14-day no-questions-asked refunds. See the Terms of Service for details.
Get Your Subscription from Account Overview
Once your plan is active, open Account Overview in the user dashboard and find the subscription section. The subscription link lets your client retrieve the servers and settings for your account; it isn’t a regular website address. If the dashboard offers Copy Link or Import Subscription, choose the option that suits your device. If the client is already installed on this device, try importing directly. To configure it manually, copy the link first.
After copying the link, open the client’s subscription or configuration manager and paste it into the link field. Don’t paste it into a username or password field, or into a browser’s search bar. Once the client reads the link, it usually creates a configuration entry and retrieves the server list. Seeing the entry doesn’t mean you’re connected yet. Select the configuration, choose a server, and turn on the connection.
The example below only shows what a link looks like; it won’t connect. Always use your own subscription from the signed-in user dashboard, and don’t copy the example on this page. When pasting, make sure the entire link is intact, especially when transferring it between devices. Extra spaces or line breaks can prevent it from importing.
https://example.com/sub?token=YOUR_TOKENYour subscription link may contain account access credentials, so treat it like a password. Don’t post the full link in public forums, screenshots, or ticket messages. If you need help, describe the client, operating system, error message, and whether the issue occurred during import or connection. Before sharing a screenshot, hide the subscription link and account details so you can explain the problem without exposing your credentials.
If the Import button doesn’t open your client, first make sure the client is installed. Then copy the link from the dashboard and import it manually. If that fails too, check your plan status, make sure the link is complete, and confirm that the client supports the subscription format. For format details and help with error messages, see client and connection help. Don’t keep importing the same broken link as multiple configurations.
Import into Clients on Each Platform
Open the Clients section in the user dashboard and get the VPNOQ client for your operating system. Downloads and eligibility are determined by the dashboard. Accounts with an active, unexpired plan can access the relevant resources. On iOS, follow the App Store instructions provided in the dashboard. Use a network client that supports subscription configurations. You don’t need a browser extension, and you should never download installers from untrusted sources.
The sections below show where to find the relevant options on common platforms. They may be called “Configuration,” “Subscription Manager,” “Add Configuration,” or “Import from Link,” but all create a remote subscription entry. After importing, check that the server list is populated before connecting. If the client offers multiple import methods, use the one specified in the dashboard. For manual import, choose a remote link, not a local file.
Windows: Add a Remote Subscription in Settings
Install and open the desktop client provided in the dashboard, then go to its configuration or subscription manager. Find the option to add a configuration and choose Import from Link. Paste your own subscription link. If a name is required, enter something easy to recognize, such as “VPNOQ Subscription.” This is just a local label and doesn’t replace the link.
After saving, wait for the client to fetch the subscription, then select the configuration you just added. Open the server or proxy list and check that server names appear. If the configuration is listed but the server list is empty, use its refresh option and look for network or format errors. Desktop clients usually also need system proxy or connection mode enabled after importing. Handle any required permissions during the connection steps below.
macOS: Check the Active Configuration After Importing
On macOS, use the desktop subscription client provided in the dashboard. In the client, paste and save the link under Configuration Management or Add Subscription. If the dashboard’s one-click import opens the app, you can also confirm the import there. Once it’s done, check which configuration is selected. Make sure the client is using the VPNOQ subscription rather than another configuration left over from before.
Once the server list appears, open the connection settings. macOS may ask you to allow a network extension or confirm proxy settings. Verify the app’s source, then follow the prompts. The menu bar icon opens the client status, but seeing the icon alone doesn’t mean traffic is using the selected server. Check that the connection is on and that the system proxy is active, then visit the service you want to use.
Android: Add a Subscription and Allow the VPN Connection
Install the mobile subscription client provided in the dashboard. Open its configuration, subscription, or add menu, choose URL or link import, and paste and save your subscription. Then refresh the configuration to load the servers. If the page offers both a QR code and a link, choose whichever suits your setup, but make sure the QR code comes from your own user dashboard.
Select the configuration, open the server list, and choose an exit location. The first time you connect, Android may show a system VPN permission prompt. Check the app, then allow the connection. A VPN icon in the status bar means the system has established a related connection; also check the client status and try accessing your target site to confirm it works. If the connection is unstable, check background activity settings. Don’t run another proxy app at the same time.
iOS: Get a Client from the Dashboard and Import Your Subscription
On your iPhone or iPad, first check the dashboard for the iOS client and App Store instructions. Available apps depend on your App Store region, so follow the current dashboard instructions and check the App Store listing. After installing the client, use the dashboard’s import option, or choose Import from Link in the app’s Add Subscription or Configuration Management screen, then save the remote configuration.
Once the configuration has loaded, choose a server and turn on the connection. The first time you connect, you may need to allow the client to add a system VPN configuration; confirm the prompt from iOS. The subscription configuration inside the client provides the server list, while the system VPN configuration lets the app handle the required network connections. They serve different purposes. Even when iOS shows a VPN status, visit the service you want to use to verify the connection.
Linux: Choose a Configuration Method as Directed in the Dashboard
VPNOQ also supports Linux. Desktop environments and client interfaces vary, so get the appropriate resources from the dashboard and follow the included instructions to import your subscription. If you use the command line, first check which configuration formats are supported; don’t reuse settings files made for another operating system. For details on proxy environment variables or system network settings, see the Support page. This guide focuses on getting started with a graphical client.
Connect to a Server and Verify It Works
After importing, select the VPNOQ configuration and open the server list. Choose an exit location that suits the service you want to use. If you don’t need a specific location, start with a commonly used region. VPNOQ covers 120+ countries and offers 250+ routes, but services have different location and account requirements. The number of routes alone can’t confirm that a service is accessible.
For your first connection, try rule mode, which lets the client route requests according to its configuration. Global mode sends all traffic covered by the client through the selected exit. You can use it to check whether routing rules are affecting a request, but it doesn’t need to be your default for every situation. After switching modes, return to the server list, confirm the selected exit, and turn on the connection.
Check that the client shows Connected or a similar status, and confirm that any required system proxy or VPN permissions are enabled. On Windows and macOS, check the system proxy or active connection mode. On Android and iOS, check the system VPN status. If another proxy or VPN app is running, turn off its connection first to avoid conflicts between configurations.
Next, open the international site or app you want to use, refresh the page, and try it. A page loading is a basic check. With AI tools, check that responses continue to come through; with streaming services, check both the content page and playback. If the service shows an account, location, or eligibility message, follow its instructions rather than assuming every message is caused by the connection.
If the target site shows your exit location or recent sign-in location, use that as a secondary check against the server location selected in your client. In rule mode, different sites may use different exits, so a local exit shown on one page doesn’t necessarily mean the configuration has failed. Verify access to the service you want to use and check the client’s connection logs to see whether the relevant requests matched the expected rules.
If the connection fails, retrace the steps: if the server list is empty, check whether the subscription updated successfully; if servers appear but the connection returns an error, check system permissions and your selected server; if the client says Connected but the site won’t load, try another server in the same region, then check the routing rules and any message from the service. Change one setting at a time and note the result to identify where the problem is.
Once the connection works, keep the current configuration. To refresh the server list later, use the update option on the existing subscription instead of creating another account or placing another order. To set up a new device, get the subscription from the dashboard and import it using the steps for that platform. VPNOQ has no limit on simultaneous devices, but keep your account and subscription secure.
When contacting support, include your platform, the step where things failed, the client’s message, and what you’ve already tried. “The subscription imports, but connecting after selecting a server returns an error” is more helpful than “It doesn’t work.” Before sending, check your screenshots and hide passwords, subscription links, and sensitive payment details. Then submit your request through the ticket system in the user dashboard.